Although the generation gap in internet use is narrowing, with many older people going online to get more out of later life, there is still a huge digital divide. 

55% of over 65s lack at least one essential digital skill, and 53% of over 65s have none of the foundational digital skills they need. For older people experiencing life transitions, and with care and support needs, being able to go online can be especially valuable. Digital tools, such as the NHS App, can support older people to manage repeat prescriptions, book and cancel appointments and view their medical record.

As part of their digital inclusion work with the NHS, Good Things Foundation worked with two Pathfinders – in Thanet and Sunderland – to test how they could support older people with care and support needs. A number of key recommendations for healthcare organisations have been made as a result of their work, and they have released a series of resources to help older people become more digitally active, available here.

If you would like to read the full press release, you can do so here.